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The best-practice guide to managing IT infrastructuresnow fully updated! IT Systems Management is an up-to-the-minute guide to maintaining stable, responsive IT production environments. Top IT systems management expert Rich Schiesser illuminates both the theoretical and practical aspects of systems management, using methods and examples drawn from decades of experience leading and consulting with the worlds most complex enterprise IT organizations. This thoroughly updated edition covers every systems management discipline and all elements of success: people, process, and technology. Schiesser shows how to apply best-practice system management throughout all IT infrastructure environments, from mainframe data centers to web-enabled systems, client/server and mid-range platforms to wireless and VoIP networks. Schiesser systematically addresses todays most crucial issues, as well as emerging trends that will transform IT systems management. Youll find an entirely new chapter on using IT Infrastructure Library (ITIL) effectively, plus new coverage ranging from managing outsourced functions to efficiently delivering ultra-speed Internet connections. This edition includes more real-life examples throughout, and new interactive problems designed to give IT professionals even deeper insight. Coverage includes: Implementing bullet-proof processes in areas ranging from change management to production acceptance, capacity planning to storage Optimizing the people components of IT service delivery, from customer service to executive support Using technology to manage systems more efficiently and effectively Systematically managing performance, availability, and business continuity Reducing the cost and complexity of IT facilities management Taking a more strategic approach to security Rich Schiesser founded and owns RWS Enterprises, Inc., a consultancy that specializes in designing and implementing world-class IT infrastructures. His client list has included The Weather Channel, Amazon.com, and DIRECTV. He has led major IT infrastructure organizations at Hughes Aircraft, the City of Los Angeles, and Twentieth Century Fox. For nearly ten years, he managed the primary data center at Northrop Grumman, one of the worlds most advanced computer facilities. A former University of Phoenix faculty member, he has taught IT management at UCLA and California State University, Los Angeles (CSULA). informit.com/ph IT Systems Management Second Edition (eBook 2010 IT Systems Management Second Edition [Rich Schiesser] Home WorldCat Home About WorldCat Help Search Search for Library Items Search for Lists Search for IT Systems Management 2nd Edition - Learning Ace IT Systems Management 2nd Edition 12 Organizing for Systems Management; 13 Staffing for Systems Management; 14 Customer Service; 15 Ethics Legislation IT Systems Management (2nd Edition): Rich Schiesser IT Systems Management (2nd Edition) The second updated edition of IT Systems Management offers a fully updated guide to managing IT infrastructures IT Systems Management (2nd Edition): Rich Schiesser In reading Rich Schiesser's IT Systems Management (2nd edition) I found it particularly interesting that the principles and approaches he describes continue to apply IT Systems Management 2nd Edition: Rich Schiesser IT Systems Management 2nd Edition by Rich Schiesser The best-practice guide to managing IT infrastructures now fully updated IT Systems Management is IT Systems Management 2nd Edition Kindle Edition - note taking and highlighting while reading IT Systems Management practice system management throughout IT Systems Management (2nd edition) IT Systems Management 2nd Edition InformIT IT Systems Management 2nd Edition By Rich Schiesser; Published Jan 28 2010 by Step 7: Nominate a Pilot System 169 IT Systems Management (2nd edition) Archive Book IT Systems Management (2nd edition) Rich Schiesser Published by The author has created a definitive guide to systems management issues and their resolution 9780137025060: IT Systems Management (2nd Edition IT Systems Management (2nd Edition) (9780137025060) This thoroughly updated edition covers every systems management discipline and all elements of success: IT SYSTEMS MANAGEMENT 2ND EDITION - zufginfo IT SYSTEMS MANAGEMENT 2ND EDITION IT SYSTEMS MANAGEMENT 2ND EDITION - Title Ebooks : IT SYSTEMS MANAGEMENT 2ND EDITION - Category : Kindle and eBooks PDF
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